Customer reviews
Honest feedback from people we have helped, and a simple way to tell others about your own clearance with us.
Why your feedback matters
Inviting strangers into a home, especially one full of family memories, takes trust. Before booking, most people want to hear from someone who has been in the same position. A short, honest review can help a neighbour in Middlesbrough decide whether we are the right people for their clearance.
Reviews help us as well. They tell us what we did well and where we could do better, whether that is how quickly we replied, how carefully we handled belongings or how we left the property afterwards. We read every one.
How reviews appear on this page
Every review is checked before it goes live. We do this to keep out spam, offensive language and private details such as phone numbers or full addresses. We do not edit what people say about us to make it sound better, and we do not write reviews ourselves.
If there are not many reviews here yet, that is simply because we are adding them as customers send them in.
Leave a review
If we have cleared a house, garage, loft or rented property for you, we would be grateful if you could spend a couple of minutes using the form below. Tell us what the job was, which area it was in and how it went. You only need to give your first name or initials if you prefer.
Not a customer yet? You can see the kind of work we take on in our clearance case studies, or find out more about how we work.
No reviews have been published yet. If we have worked for you, you could be the first – use the form below.
Leave a review
Thank you for taking the time. Every review is read by us before it appears on the website, so it may take a day or two to show.
- We publish your first name and area only
- Your email is never shown
- We never change what you write
Frequently asked questions
Are the reviews on this page genuine?
Yes. Reviews come from people who send them to us through the form on this page. Each one is checked before it is published so we can remove spam, abuse or personal details, but we do not rewrite what customers say, and we never write reviews on anyone's behalf.
How long does it take for my review to appear?
Reviews are checked by hand before they go live, so yours will not appear straight away. Once it has been checked it will be added to this page. If it contains a phone number, full address or other private information, we may remove those details first to protect you.
Can I leave a review if I was not happy with the clearance?
Yes, honest feedback is welcome even if something did not go to plan. We would also like the chance to put it right, so please call or email us as well. Reviews that include abusive language or personal details about other people may not be published, but fair criticism will be.
Latest from our blog
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Clear, practical guide to the main factors that drive house clearance costs and how to reduce them practically.
Where your furniture goes after a clearance
How furniture is sorted after a house clearance: reuse, charity, recycling, and the special rules for upholstered seating containing POPs.
Ready for a free, no-obligation quote?
Send a few photos or tell us about the property and we will come back to you with a clear price.